Privacy Policy

BENJAMIN FRANKLIN PLUMBING® FRANCHISING, LLC PRIVACY POLICY

Benjamin Franklin Plumbing of Charlotte thanks you for accessing its web site (the “Site”). Benjamin Franklin Plumbing of Charlotte wants to assure you that Benjamin Franklin Plumbing of Charlotte respects your privacy. Benjamin Franklin Plumbing of Charlotte knows that trust is the key to any successful business relationship. The following Privacy Policy describes Benjamin Franklin Plumbing of Charlotte’s commitment to protect its users’ personal and business information.

This Privacy Policy explains how Benjamin Franklin Plumbing of Charlotte collects, uses and discloses its information. This Privacy Policy also explains the steps Benjamin Franklin Plumbing of Charlotte has taken to ensure that its users personal and business information is secure. Finally, this Privacy Policy explains to users their choices regarding the collection, use and disclosure of their personal and business information.

THIS PRIVACY POLICY APPLIES ONLY TO THE PERSONAL AND BUSINESS INFORMATION COLLECTED FROM THIS SITE. THIS PRIVACY POLICY DOES NOT APPLY TO Benjamin Franklin Plumbing of Charlotte’S OFFLINE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL AND BUSINESS INFORMATION WHICH MAY BE SUBJECT TO A DIFFERENT PRIVACY POLICY.

Benjamin Franklin Plumbing of Charlotte IS NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES ON ANY NON-BEN FRANKLIN PLUMBING FRANCHISING, LLC WEB SITES TO WHICH THIS SITE LINKS.

Information Collection And Use

Data Security

Upon a user’s request and provided that Benjamin Franklin Plumbing of Charlotte is satisfied with the authority of the person making the request, Benjamin Franklin Plumbing of Charlotte will, within 30 days after the request, (a) give access to the user’s file (b) remove the user’s personal and business information from Benjamin Franklin Plumbing of Charlotte’s database (which might cancel any subscription to this Site or a portion of this Site); (c) correct or update such personal and business information; or (d) provide a copy of the user’s file at a cost of. A user can request that Benjamin Franklin Plumbing of Charlotte remove, correct or update the personal and business information by sending an email to info@benfranklinplumbing.com US Mail – Benjamin Franklin Plumbing of Charlotte L.L.C., Plaza Five Points, 50 Central Avenue, Suite 920, Sarasota, FL 34236, or fax 941-951-0942.

OPT Out/Corrections

This Site incorporates various physical, electronic and administrative procedures to safeguard the confidentiality of a user’s personal and business information. WHILE Benjamin Franklin Plumbing of Charlotte HAS TAKEN EVERY COMMERCIALLY REASONABLE PRECAUTION TO SAFEGUARD YOUR PERSONAL AND BUSINESS INFORMATION, Benjamin Franklin Plumbing of Charlotte CANNOT GUARANTEE COMPLETE SECURITY BECAUSE COMPLETE SECURITY DOES NOT PRESENTLY EXIST ON THE INTERNET.

Updates To This Policy

If Benjamin Franklin Plumbing of Charlotte decides to change or update this Privacy Policy, Benjamin Franklin Plumbing of Charlotte will post changes and updates on this Site so that its users will always be aware of what information Benjamin Franklin Plumbing of Charlotte collects, uses and distributes. Benjamin Franklin Plumbing of Charlotte encourages each user to review this Privacy Policy from time to time so they will know if the Privacy Policy has been changed or updated. Send questions about Benjamin Franklin Plumbing of Charlotte’s Privacy Policy to info@clockworkhomeservices.com US Mail – Benjamin Franklin Plumbing of Charlotte L.L.C., Plaza Five Points, 50 Central Avenue, Suite 920, Sarasota, Florida 34236, or fax 941-951-0942.

Copyright

Except as otherwise noted in this Web site, all information, documentation and other content posted in this Web site (collectively, the “Information”) is the property of Benjamin Franklin Plumbing of Charlotte and its parents and affiliates or a third party who has granted Benjamin Franklin Plumbing of Charlotte permission to use such Information (collectively “Benjamin Franklin Plumbing of Charlotte”). Without limiting the foregoing, the graphics, icons and overall appearance of this Web site are the property of Benjamin Franklin Plumbing of Charlotte The posting of Information does not constitute a waiver of any of Benjamin Franklin Plumbing of Charlotte’ proprietary rights in such Information (such as, but not limited to, copyrights or trademarks) or a transfer of any such rights to you or any third party. The Information is protected by U.S. and international copyright laws, both as individual works and as a collection. You agree not to delete any copyright or similar notice from any Information. You may not sell or republish, or copy for other than your own individual use, the Information or any portion thereof without the prior written consent of Benjamin Franklin Plumbing of Charlotte Copyright © 2003 Benjamin Franklin Plumbing of Charlotte All rights reserved.

Trademarks

Benjamin Franklin Plumbing of Charlotte and its parents and affiliates’ trademarks may not be used in connection with any product or service that is not the property of Benjamin Franklin Plumbing of Charlotte, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Benjamin Franklin Plumbing of Charlotte or its affiliates. Other trademarks used on this site are the property of their respective owners and are used herein solely for descriptive purposes. Mention on this Web site of trademarks held by other parties should not be construed as a challenge to said trademarks’ status or ownership.

Disclaimer

THIS WEB SITE IS PROVIDED BY Benjamin Franklin Plumbing of Charlotte ON AN “AS IS” BASIS. Benjamin Franklin Plumbing of Charlotte MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES OF ANY KIND, AS TO THE OPERATION OF THE WEB SITE, OR THE CONTENT, INFORMATION, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Benjamin Franklin Plumbing of Charlotte DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Benjamin Franklin Plumbing of Charlotte WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE USE OF THIS WEB SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. Benjamin Franklin Plumbing of Charlotte WILL NOT BE LIABLE FOR ANY DAMAGES THAT MAY RESULT FROM MISREPRESENTATION OF AGE BY A USER OF OUR WEB SITE. Benjamin Franklin Plumbing of Charlotte DOES NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THIS WEB SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE WEB SITE OR THE MATERIAL RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, Benjamin Franklin Plumbing of Charlotte IS NOT RESPONSIBLE FOR THOSE COSTS.

Applicable Law

This Web site is created and controlled by Benjamin Franklin Plumbing of Charlotte in the State of Florida, U.S.A. As such, the laws of the State of Florida will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. By use of this Web site you irrevocably consent for any and all disputes with Benjamin Franklin Plumbing of Charlotte to the venue of state or federal courts located in the State of Florida. If you access the Web site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time with or without notice to its users.

Links to Other Sites

The Web site contains links to third party Web sites. These links are provided solely as a convenience to you and does not constitute an endorsement of the sites, the third parties themselves, or their goods, services, or products. Benjamin Franklin Plumbing of Charlotte is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party Web sites. If you decide to access linked third-party Web sites, you do so at your own risk.

Address of Record

  • Information Collection. Benjamin Franklin Plumbing of Charlotte collects information from its users at several different points and in different ways on this Site. Benjamin Franklin Plumbing of Charlotte will ask Site authorized users for their permission before Benjamin Franklin Plumbing of Charlotte collects any information that personally identifies them or their business, or allows Benjamin Franklin Plumbing of Charlotte to contact them or their business. The person providing the information must be at least 18 years of age. The person providing the information has received all required consents in order to provide the information. Benjamin Franklin Plumbing of Charlotte’s goal in collecting and using personal and business information from each user and/or each user’s organization is to provide each user with an efficient, meaningful and customized experience by:
    • making this Site easier for users to use by not having to enter information more than once.
    • helping users quickly find information and services.
    • helping Benjamin Franklin Plumbing of Charlotte create content on this Site that is most relevant to users.
    • alerting users to updated information and services offered by Benjamin Franklin Plumbing of Charlotte.
    • Cookies and Other Technology. Benjamin Franklin Plumbing of Charlotte may collect aggregated site-visitation statistical information through “cookies” and other technology, such as clear GIF technology which is also known as a “web beacon”. Such aggregated statistical information is non-personal and non-business information. This Site employs cookies and web beacons to speed your navigation of the Site, recognize each user and its access privileges, and tracks a user’s site usage.
    • “Cookies” are small pieces of information that are stored by a user’s Internet browser on a user’s computer’s hard drive. Most Internet browsers are initially set to accept cookies. A user can set his or her browser to refuse cookies, but the user will not be able to access or use portions of this Site. THIS SITE’S COOKIES DO NOT HAVE THE CAPABILITY OF INFILTRATING A USER’S HARD DRIVE AND GATHERING A USER’S PERSONAL AND/OR BUSINESS INFORMATION.
    • “Web beacons” assist in delivering cookies and help Benjamin Franklin Plumbing of Charlotte determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon.
    • Log Files. The Site server automatically recognizes the Internet URL from which you access this Site. Benjamin Franklin Plumbing of Charlotte may also log your Internet protocol (“IP”) address for system administration and troubleshooting purposes. (An IP address indicates the location of your computer on the Internet.) Benjamin Franklin Plumbing of Charlotte does not link an IP address to any personally identifiable information.
    • Information Use and Disclosure.
    • This website uses Google Remarketing, a feature allowing us to target previous visitors who did not choose our service. This allows us to, at a later date and on other websites, match the correct audience members to the correct message, ensuring people who visit our site continue to see content they deem valuable.
    • How does Remarketing work? When visitors search the web via Google after visiting a site that uses Remarketing, they are shown dynamically created ads based on their previous search history. These ads can be seen during searches on Google and when visiting other websites taking advantage of Remarketing.
    • Is Remarketing harmful? No. It’s the result of the addition of a simple piece of code (called a remarketing tag) added to all pages of a website. Any visitors to the site are added to the Remarketing lists.
    • Can you choose not to be a part of remarketing? Yes. Visit Google’s Ads Settings for more information.
    • Internal Use. Benjamin Franklin Plumbing of Charlotte may identify a user in connection with its use of certain aspects of this Site. For example, Benjamin Franklin Plumbing of Charlotte may identify a user company’s contact person, company name, address, and telephone number. Benjamin Franklin Plumbing of Charlotte may internally use a user’s personal information and business information to improve Benjamin Franklin Plumbing of Charlotte’s marketing and promotional efforts, to improve the Site’s content and/or layout, and to determine general marketplace information about visitors to this Site.
    • External Use. Benjamin Franklin Plumbing of Charlotte does not generally sell, rent, license or otherwise disclose a user’s personal and business information or financial information to any third parties, BUT Benjamin Franklin Plumbing of Charlotte DOES DISCLOSE the company’s/user contact person, company name, address, telephone number and email address to its franchisees. Moreover, Benjamin Franklin Plumbing of Charlotte may disclose personal and business information in response to a valid court or governmental order or if Benjamin Franklin Plumbing of Charlotte is otherwise required or permitted to disclose such information by law
      • Benjamin Franklin Plumbing of Charlotte, 8916 Crump Road, Suite 2, Charlotte, NC 28273, (704) 461-1700