About Us

About Benjamin Franklin Charlotte

Ben Franklin Plumbing was founded with the goal of achieving industry leading customer service and satisfaction. This goal has defined the way we conduct ourselves in every customer interaction. Our employees operate with the highest degree of integrity and honesty. We make sure that our quotes are the best for the customer, and not our bottom line.

Our on-time guarantee is an example of our "customer first" philosophy. We took the time to look at the plumbing industry from the point of view of our customers. What we saw was that taking a day off work for a plumbing emergency is inconvenient, but to take a day off work and have to wait around for a plumber to arrive was unacceptable.

A Passion for Service and a Positive Attitude

One of the things we look for when hiring new employees is a to desire learn. Our employees are some of the best trained in the industry and they are all committed to continued improvement. Here are just a few reasons that make Benjamin Franklin Plumbing an industry leader:

Our Repair Services Include:

  • Faucets
  • Water heaters
  • Sewer lines
  • Showers
  • Toilets
  • Garbage disposals
  • Leak Detection
  • Water lines

Other Services We Provide

  • Emergency plumbing
  • Sump pump installation
  • Expansion tanks
  • Water purification systems and softeners
  • Gas leak detection
  • Drain cleaning
  • Plumbing maintenance
  • Slab leak detection and repair
  • Solar and Tankless water heater installation

Ben Franklin Plumbing is ready to take care of any of your plumbing needs, contact us online or call us at 704.461.1700 to schedule an appointment.